Frequently asked questions

Absolutely! Our device is designed with built-in safety features to support controlled, at-home use. It includes adjustable suction levels and a quick-release function so you can easily reduce pressure if it ever feels too strong. It’s designed to help prevent overuse and give you full control throughout your session. If you have any underlying health conditions or use medical devices, we recommend consulting a healthcare professional before use, as you would with any wellness or recovery therapy.

Place the device on clean, dry skin, select your preferred suction level, and start your session. You can leave it in place for a few minutes per area before moving to another muscle group.

You should feel a firm pulling sensation, which is normal for cupping therapy, but it should not be painful. We recommend starting on the lowest setting and increasing gradually as your body becomes accustomed to the sensation.

Yes. You can move the device between different areas such as the back, shoulders, legs, and arms during a single session. For best results, avoid over-treating the same area back-to-back.

Yes. The device is fully rechargeable and designed for cordless convenience. A USB charging cable is included with your order.

Most users start with 2–4 sessions per week depending on comfort and recovery needs. It’s best to listen to your body and avoid overusing the same area in a short period of time.

Temporary circular marks can appear after use due to suction. This is a normal effect of cupping and typically fades within a few hours to a couple of days.

This device may not be suitable for everyone. We recommend avoiding use if you are pregnant, have certain medical conditions, or are using medical devices. If unsure, consult a healthcare professional before use.

Yes. We offer a 30-day return window for unused items in their original condition. If your product arrives damaged or defective, we will provide a replacement or refund.