Luminor Recovery Device

Product Information

• 3-in-1 design: combines Gua Sha scraping, cupping, and massage functions in one device

• 12 adjustable heat and suction levels

• Portable and rechargeable

• Intended for use on the shoulders, back, arms, and legs

• Suitable for at-home wellness and recovery routines

• Easy one-button operation

• Includes charging cable and user guide

• Designed for regular use as part of a wellness routine

We want you to feel confident in your purchase.

If you’re not satisfied with your order, you may request a return within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in its original packaging

• Proof of purchase is required

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method.

Non-returnable items

• Items that show signs of use or damage not caused during shipping

• Sale or promotional items (if applicable)

Refund timing

Approved refunds are typically processed within 5–10 business days, depending on your bank or payment provider.

Damaged or defective items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos and we will replace or refund it.

Contact

For return requests, email: support@luminorwellness.com

We process all orders within 1–3 business days after purchase.

Once shipped, you’ll receive a confirmation email with tracking information.

Estimated delivery times

• United States: 7–15 business days

• International: 7–20 business days (if applicable)

Delivery times may vary depending on your location and carrier delays.

Order tracking

All orders include tracking. You will receive tracking details via email once your order has shipped.

Important notes

• We are not responsible for delays caused by carriers or customs

• Please ensure your shipping address is correct at checkout

• If your order is lost or delayed, contact us at: support@luminorwellness.com